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Обычно запрос решается сама спустя пару дней (банк медленно обработал перевод), если злоба дня не решилась – техподдержка всячески старается помочь с вопросом.
The player from the Netherlands has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully.
В плане техподдержки у букмекера все отлично, сотрудники – вежливые и стараются по силам решить любую проблему.
На сегодняшний день вы готовы таять от восторга онлайн-играми равным образом ставками перманентно спорт, предназначенными для наших игроков из Казахстана, Узбекистана, России и других стран.
The player from Germany had faced issues with NineCasino, who had requested a deposit confirmation with a transaction ID for verification.
The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
Дополнительно к этому – вам нужно выбирать, в любой момент что вы хотите получить бонус, казино или ставки; другие букмекеры обычно дают бонус равным образом перманентно то, равным образом повсечастно то.
The player confirmed passing full KYC verification and winning without an active bonus. Eventually, the withdrawal was approved, and the complaint was marked as resolved by us.
The player from Germany is experiencing difficulties cashing out from the casino. The casino responded and provided evidence that the withdrawal had since been made successfully.
The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Portugal has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed click here that the issue was resolved.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.